What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
So, what's a good rating? Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
4.93 - 4.99
A four-star rating is good. It means that the driver had a positive experience with you, but there's always room for improvement. So, if you have a 4.93 Uber rating, then you have absolutely nothing to be concerned about.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
4.94-4.99. This rating is one of the most challenging ratings to maintain. Someone with this rider rating has lots of experience ordering Uber rides and has always been a fantastic rider.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
Around 4.70~4.90 is good. Between 4.50~4.60 is acceptable. Below 4.50 requires some caution.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips. Now, Uber allows us also see our detailed rating, although they have tried hard to hide on the app.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
For years, the two-way rating system has fueled Uber's power over its riders and drivers. Low-performing drivers — those with an average of four stars or less — were at risk of deactivation.
Drivers often give riders a lower rating if they slam the doors, so be careful when you're getting in and out of vehicles. Uber can boot riders with very low ratings off the platform , but as long as you're respectful (and leave fair tips), that shouldn't be an issue for you.
4.97 is a very rare and good rating. 4.87 = I probably tip sometimes, I'm usually toes on the curb, very respectful passenger. 4.77 = Possible Median value. Unlikely to tip.
But you don't need to have a perfect rating to reap the benefits of a good passenger score; a high 4.5-4.9 rating is just as good. The average passenger rating is around 4.6.
The rating system works to make sure that the most respectful riders and drivers are using Uber. Ratings are always reported as averages, and neither riders nor drivers will see the individual rating left for a particular trip.
Don't worry. One low rating won't have a significant impact on your overall average. If you're consistently rated poorly, check out Uber resources, including tips from other delivery people. If your rating doesn't improve, you may lose access to the app (see Uber's Community Guidelines for more information).
Many Uber riders have posted their experiences of having this score or lower, saying it gets harder to be picked up. The ideal is to be hitting 4.8 or 4.9 – or a perfect 5, of course. For context, drivers are also expected to be a similar ballpark, with 4.6 considered to be extremely low on forum pages.
The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7. Starting today, you can see a breakdown of your average rating in the Uber app's Privacy Center.
Every ride gives you a new opportunity to boost your rating. In case you missed it, riders and drivers rate each other on a scale of 1 to 5 stars after each trip.
Be Polite. Common courtesy goes a long way. A positive attitude goes even further. This being the case, bringing an uplifting vibe to every Uber trip is one of the best ways to achieve and keep a good Uber passenger rating.
For rideshare drivers, it's ideal to have an average rating of over 4.6. A report from Drive to Be Free states that the average rating for Uber drivers in the US and UK is 4.8 stars. Of course, all drivers want to hit that high score.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
But not every trip will go perfectly and your rating won't stay perfect forever. The average driver rating is 4.7 stars, and anything above 4.85 stars is considered exceptional.