Realistically, it's a gamble and getting upgraded to business class at the airport is pretty rare. If luxury and extra legroom is really important to you, book it in advance. However, if you're perfectly willing to fly economy class, and willing to roll the dice, a last-minute upgrade can be the cheapest option.
It depends on a variety of factors, including the airline, the route, the time of year, and the availability of seats. In some cases, upgrading at the airport can be a cost-effective way to experience Business Class perks without paying full price. In other cases, it may end up being more expensive.
Ask at check-in
Airlines may sell upgrades at a discount when you check-in, either online or at the airport. The closer to the flight departing, the less likely the airline is to sell a cash fare in the upgraded cabin. Thus, they may be open to the idea of offering it to an existing passenger for a discounted price.
When you check in, tell the agent that you're happy to give up your seat in exchange for an upgrade to business class if the flight is overbooked. Airlines typically overbook economy seats to account for no-shows. If all passengers show up, gate agents need to upgrade passengers or bump them to later flights.
Initially, passengers can contact their airline post-booking a flight to check for any paid upgrade availability. The next best option is to ask at the check-in desk of your flight. If all else fails, don't give up just yet! There are almost always passengers in business or first class who fail to make their flight.
Sometimes it's possible to redeem miles or upgrade certificates for upgrades. Other times airlines will sell upgrades prior to or during check-in. Other times airlines will offer operational upgrades, which are in situations where economy might be oversold, while there are empty seats in business class.
Susan Fogwell, a former flight attendant, also told Travel + Leisure that free upgrades are rare and passengers will usually have to pay. She said: “If a flight attendant moved a passenger from one class to another, the flight attendant would not have a job for long [due to the price difference]."
Usually just asking a flight attendant for an upgrade won't work, but there are a couple of cases where your chances largely increase. If economy class has been overbooked and there are seats in business, make sure you're quick to offer (this helps when you're sitting in the first couple of rows).
"You should ask the lead flight attendant or the flight attendant at the boarding door," said Bobby Laurie, a travel expert and former American Airlines flight attendant.
Usually, business class upgrades start to get cheaper one week prior to departure. At first, airlines send out special offers to passengers who participate in frequent flyer programs.
Fly premium class
Flying in a first- or business-class cabin not only comes with an upgraded inflight experience, but it also gets you priority access to expedited airport security checkpoint lines at some airports.
Most airlines allow you to purchase upgrades regardless of whether you have elite status. In some cases, these upgrade opportunities can be quite reasonably priced. American Airlines – Purchased upgrades for flights may be offered on the day of departure based on availability.
Additional Tips for Getting an Upgrade to Business Class
Arrive early and let gate attendants know you're interested in an upgrade. Listen carefully for announcements. Arrive late, after the plane has started boarding (but not at the absolute last minute). That's when seating rearrangements are most likely to happen.
Most upgrades from economy or premium economy to business start around $400 and often venture up to $1000. For flights over 7 hours that include fast track, a VIP lounge and a proper bed- $500 seems like a reasonable offer- if the number is comfortable to you.
Many airlines establish an upgrade wait list based on check-in times, with priority given to those who checked in first. The option to check-in online is usually available at least 24 hours before departure for most airlines, so the earlier you can get yourself checked in, the better.
In rare circumstances, a flight may be oversold in the economy cabin, but there could be some space in first or business class. In that case, some very lucky passengers might be bumped up to first or business class for free in what's known as an operational upgrade.
The cheapest way to get a business or first-class ticket is to buy an economy ticket then buy an upgrade. You can either do this immediately after booking or look for last-minute upgrades as your travel date approaches. The price for premium cabin fares decreases as you get closer to departure.
Lounge access is included in most business and first class tickets, with exceptions. As a rule of thumb, most Business and First Class tickets will include access to an airport lounge for use prior to your departure.
Checking in early increases your chances of getting an upgrade from admin staff if the flight's overbooked. If they know you intend to travel they can upgrade you in advance, so they won't need to shuffle around the upgrades at the airport. It also means if you don't get an upgrade, it's easier to choose the best seat.
Airlines are always looking to fill empty seats and may offer an upgrade if available. However, it's not a guarantee, and it's best to ask at the check-in counter or gate agent. If you're a frequent flyer or have elite status with the airline, your chances of getting upgraded increase significantly.
Different airlines have different policies when it comes to the flight benefits that employees receive. At many airlines in Europe, employees can fly up to business class on a space available basis, but never first class. At other airlines it depends on your rank, and only select employees can fly first class.