File a police report immediately. Make sure to provide any photographs of the watch, along with the serial number and any unique engravings or features of the watch. If you have your Rolex's documentation outlined above, offer to send it. If your watch is insured, call the insurance company as soon as possible.
Rolex keeps a record of each watch sold, and the buyer or the gift recipient is given a guarantee card with information on that watch, including the serial number. If your watch is stolen or lost, you can contact a Rolex retailer and report this information.
THE WATCH REGISTER provides buyers and traders with the most reliable search available to check if a Rolex or any other brand of watch is stolen. Our specialist recovery services offer victims of theft and insurers the best possible chance of recovering their rightful property.
If your watch has been stolen, please contact your local police station to report the theft.
After checking if it's original, running the serial number is important, for checking whether the Rolex wasn't reported missing. In that case, you wouldn't be able to cash it. On the other way, it can be really valuable for you. The serial number is a critical part of authenticating your watch.
An official Rolex remains an incredible timepiece and will still appeal to buyers without the papers. As such, you can sell a Rolex without the guarantee card. While the absence of a guarantee card will likely reduce the watch's value, the impact might be more negligible than you think.
In addition to looking at the serial and model numbers, you can also reach out to the Rolex headquarters to check if the watch in question was reported missing. Since most Rolex owners choose to register their watches with Rolex USA via serial numbers, they also tend to report cases of theft or loss.
Yes, you can get your authentic Rolex watch serviced without your original papers. Losing your original paperwork is not a rare occurrence at all. Rolex will still service your watch but needs a little more information first if you can't simply hand over your green guarantee card.
HOW DO I CHECK A ROLEX SERIAL NUMBER? If you wish to check the serial number on your Rolex watch, this can be found between the watch casing lugs at the 6 o'clock position.
The FBI also supports an industry-operated database (maintained by the Jewelers Security Alliance), that allows law enforcement agencies to search for and identify stolen jewelry.
That is why it's best to not only take care of your investment, but also make sure you have assurance of its safekeeping. We're here to help - Can Rolex watches be traced? Yes, they can. And, we want to encourage you to take the following steps to protect your Rolex.
If you want to sell your Rolex watch
If you advertise it online, never display the serial number of the watch, neither on the warranty card nor on the watch. Furthermore, refrain from giving any details about which AD the watch was purchased from.
A fraudster or counterfeiter can sell illegal items with a valid serial number. A fraudster may, for example, use someone else's photos to sell a watch he doesn't own, and a genuine serial number would make it appear more legitimate.
With the serial number, Rolex can identify which AD sold that watch and can in turn contact them, informing them that one of their customers is selling their watch.
The Rolex international five-year guarantee, issued by Rolex itself, will be completed and dated by your Official Rolex Jeweler at the time of purchase and registered with Rolex.
If a Rolex doesn't have a serial number, then it isn't genuine. Serial numbers can be faked, but this is extremely difficult to do well — especially on the inner bezel, where you find the serial number of Rolexes made after 2005.
A real Rolex watch must have a verifiable model number. The model number is seen on the 12 o'clock side of the watch where the band and the lug meet. There should also be an engraving of “Original Rolex Design” on top of the model number.
To find your Rolex serial number, look on the side of the case between the lugs. These will be found behind the bracelet by the 6 o'clock area. By noting what this 4-8 digit number is engraved on every watch by Rolex, it can be determined what the production date is.
As mentioned at the start, there is no right or wrong answer when it comes to the importance of having the box and papers. It's all down to your personal preference. Hopefully, you can make a more informed decision next time you buy a pre-owned watch.
How much does a Rolex watch's value decrease without its box and papers? The resale value of a Rolex watch without its box and papers can decrease by 10% to 30%, depending on the model, condition, and market demand.
People also ask: “I lost my guarantee card, what do I do?” / “Can I replace my guarantee card?” The Rolex guarantee card cannot be re-issued under any circumstances. Please contact the Official Rolex Jeweler from which you purchased your Rolex watch for assistance.
Does Rolex register watches? Rolex does not have an official online registration system, so you can't just register your Rolex at will. However, Rolex does register watches that have been serviced at Rolex Service Centers.
Yes, you can sell a broken Rolex as it may still be valuable to collectors, but the value may be less due to the condition of it.