If you receive a package that you did not order and is not a gift, report it immediately. When a customer receives a package they didn't order, it may be a scam called "brushing". "Brushing" scams occur when bad actors send packages to publicly available names and addresses.
Should you receive something that was not ordered by you, the right thing to do is get in touch with the sender and then ask the courier to take the parcel back. Usually, deliveries that you receive but didn't order are labeled by the courier as “unsolicited goods”.
Cross out the barcode and write “Not at this Address: Return to Sender.” You can also just cross out the barcode and write “Return to Sender.” What do I do if I keep getting someone else's mail? If returning the mail to sender doesn't take care of the problem, notify your local post office directly.
You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren't permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.
By the law you are not allowed to keep it because of it being someone else's name. You have to either physically take it to the post office and let them know that person doesn't live at your address.
Can a customer have someone else pickup their held mail? If picking up mail for someone else, the customer needs written authorization (and their own photo ID).
Someone who doesn't live at your address
You can return the mail by putting it back in your mailbox or giving it back to your mail carrier. If it's a letter, you can also find the blue collection boxes around your town and drop it in there. Make sure you've written “Not At This Address” on the mail item.
Is it a federal crime to open someone else's mail? The short answer is “yes.” Opening or destroying mail that is addressed to someone else is a crime called “Obstruction of Correspondence.” It is a serious felony that could lead to prison time.
If the supplier doesn't collect the goods within the recovery period, you can keep them without having to pay anything for them. But you can't keep unsolicited goods if you: knew that the goods were not supposed to be sent to you – for example, if there is another name and address on the parcel.
Contact your local post office
They can help you intercept the item and return it to the sender. This works well if you are shipping within the United States. But be ready to tender proof of identification and previous address.
Is this legal? Under state and federal law, recipients of unordered merchandise may keep the goods and are under no obligation to pay for or return them. The recipient may treat the merchandise as an unconditional gift—and may use or dispose of the merchandise as he or she sees fit.
Federal law may allow recipients to keep items they received but did not order. Recipients are under no obligation to pay for unsolicited merchandise and can consider it a gift. If you don't want the item, you can donate it or simply dispose of it and do not have to return it. Report it.
No, you cannot. If it is addressed to somebody else with the wrong address (yours) but the correct name (theirs), it would be theft by conversion.
Just bring some proof of identity for the person it's addressed to (there's a list of what we accept below), and a copy of the tracking ID.
Tampering with mail is a criminal offence in Australia. Opening mail you are not authorised to can be considered tampering. Division 471 of the Criminal Code Act 1995 (Cth) is where you will find the law on postal offences. Under section 471.7, it is a federal crime if you open a 'mail-receptacle' that is not yours.
If an item is delivered to the wrong address, we will ask the postal operator to try to get it back. If the missing item can't be found, we will check the postal operator's terms and conditions to work out what compensation should be paid.
Once you mark the mail item, return it to your mail carrier—through the collection box or handing it to your mail carrier. Certain types of mail come with a slip with delivery instructions and options. Check the box “Refused," and the mail carrier will not complete the delivery and will return to the sender.
After delivery, an addressee may mark a piece of mail “Refused” and return it within a reasonable time if the mail or any attachment is not opened, except for mail listed in 611.1c(1) and 611.1c(2). Mail that may not be refused and returned unopened under this provision may be returned to the sender only if enclosed in ...
If you've already opened an item and want to return it to the sender, you can't simply write “Refused” and send it on its way. Instead, place the item inside a new box, envelope, or wrapper, and address it to the sender. You'll also need to put new postage on the item.
If you need someone else to collect your package on your behalf, they'll need to bring a valid government-issued photo ID. Additionally s/he needs to present proof of connection to the address on the UPS label or to the named person (named person's valid ID or photocopy).
A package receiving service is a great way to get items delivered without using your home address. Did you know that Bounce partners with local businesses in cities all across the world to help you do just that?
First off if you can prove they took it is to call the police and let them deal with it. Mail theft is a federal offense. If you have no proof then contact the place the package was sent from to report it stolen. Sometimes they will replace the item.