When your AirPods aren't in your case, the light shows the status of your case. Green means fully charged, and amber means less than one full charge remains.
If you have AirPods Pro (1st or 2nd generation) or AirPods (3rd generation), you can tap the case when it's on the charging mat to see whether your AirPods Pro or AirPods (3rd generation) are charging (amber light) or fully charged (green light).
If you see that your AirPods are not charging in the case, a simple reason is that the case's battery is already low or completely flat. If your AirPods case is low on battery, you'll see an orange status light when your AirPods are not in it. If it's been completely wiped out, there will be no status light at all.
Check the charge status
If you have AirPods Max, open the Smart Case and hold your case close to your iOS device. You should see a charging icon next to the battery icon under your AirPods. If you still can't charge your AirPods, contact Apple Support.
If you can't connect to your iPhone, iPad, or iPod touch
Put both AirPods in the charging case and make sure that both AirPods are charging. To make sure that Bluetooth is on, go to Settings > Bluetooth. If your AirPods are connected, make sure that they're selected as your audio device.
AirPods typically last about 2-3 years before most users feel the need to replace them. This short lifespan is because of their lithium-ion batteries. AirPods have proven tough in several durability tests and have shown that they can withstand pressure.
Charge Your AirPods
Resetting your AirPods takes a bit of battery power. So if your AirPods are low on charge, they might not have enough energy to reset. That's why it's essential to make sure you fully charge your AirPods before you attempt to reset them.
1 Factory Reset
Hold the button until the status light starts flashing amber a few times and then flashes white. You AirPods have now been fully reset. You will need to re-pair your AirPods to your devices in order to use them again.
Check the charge status on your iPhone or iPad to make sure that each AirPod is charging . Put both AirPods in your ears. Play audio to test both AirPods. If an AirPod still isn't working, reset your AirPods or contact Apple Support.
It is not possible at all to overcharge your AirPods case because the AirPods battery is designed to stop charging once it's all juiced up 100%. You also might be wondering how long AirPods cases take to charge to avoid keeping it plugged in for too long.
Every time you charge your AirPods, the batteries lose a small amount of capacity. Unfortunately, this decline is irreversible, and the batteries break down completely over time. Every battery has a limited number of charge cycles until it can't hold a charge anymore.
We can replace your AirPods battery for a service fee. Our warranty doesn't cover batteries that wear down from normal use. Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ for Headphones and your product's battery holds less than 80% of its original capacity.
Make sure that your AirPods are charged. Close the lid, wait 15 seconds, then open the lid. The status light should flash white. If the status light doesn't flash white, press and hold the setup button on the back of the case until you see the status light flash white.
With the force sensor on the stem of both AirPods (3rd generation), you can do any of the following: Play and pause audio: Press the stem. To resume playback, press it again. Play the next track: Double-press the stem.
Using a 70 percent isopropyl alcohol wipe, 75 percent ethyl alcohol wipe, or Clorox Disinfecting Wipes, you may gently wipe the exterior surfaces of your AirPods, AirPods Pro, AirPods Max, or EarPods. Don't use on the speaker mesh of your AirPods, AirPods Pro, and EarPods.
If the AirPods are paired with an iPhone they can use the Find My app to locate them.
If you have AirPods Pro (2nd generation), you can find the precise location of each of your AirPods and the charging case. Open the Find My app on an iPhone or iPad that you previously paired with your AirPods. Tap Devices, tap the name of your AirPods, then tap Find.
If they reset the AirPods you will not be able to track them. That option has nothing to do with your AirPods being lost or stolen.
Interestingly, one of the security features of AirPods gen 3 and AirPods Pro (AirPods Max too) can also cause a problem for refurbished or used AirPods since the standard factory reset process does not remove the associated AirPods Apple ID.
However, it only worked if your phone was within Bluetooth range of your AirPods. In other words, you had to be within 30 feet of the missing AirPods to locate them.