Yes, Uber tells you who your driver is by providing their name, photo, vehicle details (make, model, color), and license plate number in the app after a match, and you can also see their driver profile with ratings and fun facts. You should always verify this information matches the car and person at your pickup for safety.
Check out the driver's profile
Once a driver accepts your trip, you'll be able to scroll down to a card that opens their driver profile.
All other trip and rider details currently visible to drivers remain the same: they'll be able to see only your first name and verified rider badge along with your pickup and dropoff details. You can find out more about what drivers see about riders in Uber's Privacy Center.
Uber's "5-minute rule" refers to the time window for riders and drivers, where drivers can typically cancel a trip and earn a fee after waiting a certain amount of time (often around 5 minutes for standard rides), while riders get charged wait time fees if they aren't ready within a shorter grace period, usually 2 minutes for UberX, before the driver cancels. The exact times vary by location, ride type (e.g., UberX vs. Uber Black), and whether it's a shared ride, but it's designed to compensate drivers for waiting and keep the platform efficient.
Unless you're telling your uber drivers more info during the ride, that's all we got. We don't even get your photo.
Uber doesn't make tipping mandatory, so there's no requirement that you tip your driver. However, just like other workers in the service industry, Uber drivers often rely on tips to supplement their pay.
Displayed as an average. For example, a highly-rated rider might have 4.9 stars.
Definition of Rule of 40
Rule of 40 measures a company's combined growth and profit margin. Many venture capital and growth equity investors believe this ratio should exceed 40%, especially for software companies.
We currently have team members ready to receive your requests for a ride 7 days a week, from 4am to 10pm ET. We're working to expand those hours in the future.
Yes, making $200 a day with Uber is achievable, especially by working peak hours (lunch/dinner rushes, weekends), strategically choosing busy areas (airports, city centers), focusing on high-value rides/orders (long distances, good tips), and potentially multi-apping (Uber + DoorDash/Lyft) to maximize time, but it requires dedication, often 8-12 hours, and can be tough without promotions or in slow markets.
In most markets drivers only sees your approximate pickup location before accepting a trip. After the trip ends, address details are removed and drivers only see the approximate location of your pickup and dropoff.
Don't share personal information with your Uber or Lyft driver. There is no reason for your driver to know your full name, address or any other personal information. Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low. It's important to understand a few things about how you are rated as a rider.
Favorite Driver allows riders to select specific drivers whom they'd like to be matched with when requesting Scheduled Rides. You can add drivers to your Favorite Driver list during the rating process on Scheduled Rides by tapping the Favorite button.
At Uber, we value your trust and want to share how we help protect your privacy. Drivers never see: Your last name.
That's because of our dynamic pricing algorithm, which adjusts rates based on a number of variables, such as time and distance of your route, traffic and the current rider-to-driver demand. Sometimes, this can mean a temporary increase in price during particularly busy periods.
Scheduling a ride in advance doesn't guarantee you'll be connected with a driver. We'll notify you in the rare case you're not connected with a driver. Dynamic pricing may be in effect at the time of your ride. We'll let you know if your price has changed.
99.9999% of the time absolutely nothing bad will happen. But do keep your cell handy and always listen to your gut. If you feel endangered, get out and get another uber or cancel beforehand. But I am sure it will just be another ride for your driver and a safe & pleasant trip for you!
Hourly, Daily, and Weekly Earning Averages
Weekly: $600–$1000, depending on hours worked. Monthly: $2,400–$4,000 (for 20-45 hours/week)
Profitability reveals a scalable business model
In 2019, it posted an alarming net loss of $8.5 billion. But through the first nine months of 2025, Uber generated profits of $9.8 billion. That's an incredible turnaround. Credit goes to its scalable business model.
In 2013, Jay-Z invested $2 million in Uber.
Yes, making $200 a day with Uber is achievable, especially by working peak hours (lunch/dinner rushes, weekends), strategically choosing busy areas (airports, city centers), focusing on high-value rides/orders (long distances, good tips), and potentially multi-apping (Uber + DoorDash/Lyft) to maximize time, but it requires dedication, often 8-12 hours, and can be tough without promotions or in slow markets.
The Allure of Uber Lux
This is Uber's top offering to passengers looking for the ultimate in luxury rides.
After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.