Yes, Samsung phones have robust features like Find My Mobile (SmartThings Find) that allow owners to remotely lock, locate, and erase a stolen device, making it unusable and protecting data; new Android features also use AI to detect theft motions and automatically lock the phone, adding another layer of defense. You can use these tools via the web to secure your device by locking it with a new PIN, displaying a contact message, and even wiping data or Samsung Pay info remotely.
Troubleshooting. Losing your Galaxy phone or tablet can be stressful and upsetting. Luckily, your Galaxy device comes with SmartThings Find and Samsung Find, which lets you remotely locate or lock your device if the need ever arises. You can also erase your device's data, so no one will have access to your information.
Things You Should Know
Luckily, most Galaxy devices come with SmartThings Find built-in which will let you remotely locate or lock a device if the need ever arises. Make sure to set up all of the important requirements in SmartThings Find now, in case you ever do lose or misplace your device.
Such as emails, text messages, photos, and stored files, possibly gathering sensitive details like passwords or financial data. If your phone is linked to payment apps or has stored credit card details, criminals could make unauthorised purchases or transfers.
To disable the device, your mobile service provider can utilize your device's IMEI number. You can find your device's IMEI number in your phone's settings or with Find Hub. Important: Some devices, like Google Pixel Tablet, don't have IMEI numbers.
*#06#: This code displays your device's International Mobile Equipment Identity (IMEI) number. This unique identifier is crucial if your phone is lost or stolen, allowing authorities to track it down. *#7353#: This code opens the Quick test menu. This allows for a quick way to test certain aspects of your Android.
If your device is lost or stolen, suspending your service will help prevent additional charges from unauthorized users. Once you suspend your line, it will be inactive and unavailable for use.
Once you have your case number, reach out to your network to blacklist the phone. Give your network provider your IMEI number and case number and ask them to block your phone from being used on any network in SA.
Quick Tip: Test Your Samsung Phone with *#0*# Before buying a Samsung phone, use the code *#0*# to check its hardware! This secret menu lets you test the screen, buttons, speakers, sensors, and more. It's a quick way to ensure everything works perfectly and avoid issues later.
What to do if you have lost your Galaxy device
3️⃣ Dial *#2663# to refresh your Wi-Fi and boost internet speed. Click on TSP FW Update for touch screen firmware updates.
The 4636 code is a secret diagnostic code that grants Android phone users access to system information. With this code, one can check their data usage statistics and other features which is not typically available through the standard user interface.
You should tell your network provider straight away if your phone is lost or stolen, so they can block it and stop anyone else using it. If you don't tell them straight away you might have to pay for any unauthorised phone calls, which can be very expensive.
Immediately block your sim and change all passwords especially banking, email and work. Stay Alert, Stay Safe!
Check your phone's settings. This can usually be found under "System" > "About Phone" > "SIM Status" on Android devices. If there is no mention of a “SIM lock,” “network lock,” or “carrier lock,” then your phone is likely unlocked.
Contact Your Carrier
Next, reach out to your mobile carrier and report your phone as stolen. They can block your stolen phone from their network, preventing the thief from using it with a new SIM card. You'll need to provide your account information and your phone's IMEI number.
How to Find Lost Phone with IMEI Number?