The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
After each trip, riders and drivers are given the opportunity to rate one another based on their trip experience. The rating system works to make sure that the most respectful riders and drivers are using Uber.
Ratings on the app have a practical purpose, beyond making you question whether strangers hate you. If driver or a passenger gets consistently low scores, they could lose access to some or all of the company's services.
Give and take – The rating system is designed to give mutual feedback. If you never rate your drivers, you may see your own rating fall.
What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
Uber wouldn't provide information about average ratings, but driver Harry Campbell, 29, says that most riders are a 4.8 — and anything below a 4.6 signals a problematic passenger.
Don't worry. One low rating won't have a significant impact on your overall average. If you're consistently rated poorly, check out Uber resources, including tips from other delivery people. If your rating doesn't improve, you may lose access to the app (see Uber's Community Guidelines for more information).
The average rating for Uber riders is 4.89 out of 5, and the rating is based on an average of your last 500 trips. But there are things you can do to get a lower rating, such as keeping a driver waiting at the pick-up spot for a while, as this might prevent them from taking another passenger.
Uber drivers must maintain a rating of 4.6 or higher, while Lyft drivers are encouraged to maintain a rating of 4.8 or better.
"I always just rated five stars unless someone left trash in my car, was rude, or made it really hard for me to pick them up." "Rude passengers immediately get four stars. Depending on the level of rudeness, their rating can go down to one star. Most of my riders get five stars."
Uber says there are five key reasons why its drivers will hand out fewer than five stars to their riders: Having to clean up after them. They aren't wearing a seatbelt. They're unprepared to be picked up.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
Generally, it's extremely difficult to get below a four-star rating as a passenger. But, if you have above a 4.5 star rating, it's safe to say that you won't start getting turned down for rides. Anything under 4.5 might make drivers have second thoughts about accepting you.
Can I see how much I was tipped by a specific rider or customer? To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
The push for five-star perfection is clear from the average driver rating in Australia for Uber which is 4.94 stars. Anyone who has been in an Uber lately will agree this is somewhat on the generous side.
What Is a Typical Uber Driver Rating? Most Uber drivers fall between a 4.7 and 4.8 average rating. That gives drivers a lot of leeway to not worry about individual rides too much. Keep in mind, though, that access to Uber Pro and Uber Black requires an average of at least 4.85.
But you don't need to have a perfect rating to reap the benefits of a good passenger score; a high 4.5-4.9 rating is just as good. The average passenger rating is around 4.6.
Uber drivers with higher ratings tend to get more rides. That's because passengers are more likely to use them over drivers with low ratings. Think about choosing a restaurant you find on Google or TripAdvisor. You're more likely to pick a place with good reviews over one with bad reviews.
After each trip, riders and drivers can rate each other from 1 to 5 stars, based on their trip experience. Driver and rider ratings are: Displayed as an average. For example, a highly-rated rider might have 4.9 stars.
4.94-4.99: You are a great passenger with lots of rides, and I want you in my car. 4.80-4.93: You're a pretty good passenger, but a couple people gave you a few four-stars, maybe a three-star. No sweat, as you're still probably a great passenger. 4.70-4.79: Here we enter the "hmm" territory of ratings.
A 4.48 means the driver gave me a 4. A 4.43 means the driver gave me a 3. A 4.38 means the driver gave me a 2. A 4.33 means the driver gave me a 1.
The average driver rating is 4.7 stars, and anything above 4.85 stars is considered exceptional. It's a good idea to keep an eye on your rating. If it dips too low, your rideshare service might review your account or even deactivate you.