Uber drivers with higher ratings tend to get more rides. That's because passengers are more likely to use them over drivers with low ratings. Think about choosing a restaurant you find on Google or TripAdvisor. You're more likely to pick a place with good reviews over one with bad reviews.
Uber driver ratings are one of the most crucial parts of being an Uber driver. High ratings mean more fares, higher tips, and the possibility of getting onto new tiers of Uber. Conversely, low ratings mean you're costing yourself opportunities or, worse, getting your Uber driver account suspended.
But not every trip will go perfectly and your rating won't stay perfect forever. The average driver rating is 4.7 stars, and anything above 4.85 stars is considered exceptional.
Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
4. Low Uber Driver Ratings. You should ensure that your rating is always above 4.8 because if it falls below 4.6, you risk deactivation.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
Can I see how much I was tipped by a specific rider or customer? To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.
It turns out that drivers rank us based on whether we keep them waiting, leave trash in their car and whether we act respectfully. The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
If you're having issues receiving trip requests while online, try the following: Make sure you're within the city you're activated to drive in. Move to a location with higher demand. Ensure your preferences are set to receive all trip types that you're eligible for.
Driver promotions vary based on market factors, such as forecasted rider demand and driver availability. Uber usually offers opportunities to earn extra to limit anticipated market imbalance, such as during rush hour.
Favorite Driver allows riders to select specific drivers whom they'd like to be matched with when requesting Scheduled Rides. You can add drivers to your Favorite Driver list during the rating process on Scheduled Rides by tapping the Favorite button.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips. Now, Uber allows us also see our detailed rating, although they have tried hard to hide on the app.
According to Uber, if your rating is lower it might mean you need to wait longer to get a ride as it can be off-putting for drivers. So overall, your experience of calling for a driver won't be as great as it could be.
Do canceled or unaccepted ride requests affect my rating? No, you won't receive star ratings for any canceled or unaccepted trips.
Ratings allow us to ensure a great experience for both riders and drivers. We take ratings very seriously; consistent with our Community Guidelines, drivers with low ratings may lose access to the Uber app.
Drivers and delivery people can only have one account. We'll help you access the account that you should use to continue signing up or get you back on the road. Please note that signing up again will not resolve your issue and will further delay the process.
Uber's driver app can detect and record if you are accelerating aggressively, stopping quickly instead of gradually and if you are exceeding the speed limit for a specific stretch of roadway.
4.83 is perfectly fine for both drivers and passengers.
How long you've been on the app. Your time leaving when getting a new ping (do you stall before heading to the pickup location) Your total payout so far. If you have earned $450 for the week already and it's Thursday - then they will likely prioritize someone with lower earnings.
Bonus: Uber Rarely (if ever) deactivates users for not accepting rides. Many drivers are afraid to ignore ride requests because they fear being deactivated by Uber, Lyft, or whoever they may be driving for. Actually, Uber and Lyft don't explicitly state that a driver can be deactivated for a low acceptance rate…