Yes, Uber has various fees that can feel "hidden" because they're added to the upfront price, including dynamic pricing (surge), tolls, airport surcharges, booking fees (for operations/insurance), and sometimes currency conversion markups on international trips. While Uber aims to show an upfront estimate, the final fare can change if you alter the route, make extra stops, or if actual conditions differ from estimates, leading to unexpected charges.
Typically, riders requesting through UberX are charged a per-minute wait time fee if they don't enter the vehicle within 2 minutes of the driver's arrival. For Uber Black or Uber Black SUV options, the wait time threshold is 5 minutes. Wait time fees and thresholds may vary by location.
Uber's advantages include door-to-door convenience, safety, and reliable quality. Uber's disadvantages include its surge pricing and the negative effects of replacing steady jobs with gig work.
These charges can include (but are not limited to): Tolls associated with your trip's route. Tolls associated with your driver's return to the area where they usually conduct trips. Surcharges to or from airports, seaports, stadiums and other venues & events.
Unexpected $9.99 charges on Uber may stem from subscription services like Uber Pass or Ride Pass. Check your account's Payment or Subscriptions section for active plans. If charges appear without your consent, review recent trip history and payment methods.
If you are seeing a different value for a trip you have already taken, it is because of the dynamic price boost, which varies according to the demand and supply at the moment. Our goal is to offer transparency when presenting the value of the trip before you confirm it, so that you feel comfortable to change your mind.
In order to save some money for rides in the U.S., Uber Ride Pass subscribers would pay $24.99 every month. But despite being very convenient, you may want to cancel the service at one point, particularly if you don't need the service that often.
You can use a similar approach when tipping your Uber driver: Aim for 10 to 20 percent of the total fare. So, if your ride costs $30, a tip of around $3 to $6 would typically be appropriate. If you're using a promo code and getting a discount on your ride, tip on the amount of the ride before the discount.
A Family organizer can invite you to their Family profile and select the Senior option. Once you accept the invite, your account may automatically be set to Simple mode. What's Simple mode? Simple mode is a simplified in-app experience made for users who prefer a simpler way to use Uber.
If the tolls or surcharges on your route differ from our predicted route, the price of your ride may change. Depending on the charge and location, these additional charges may either be: Kept by your driver. Paid by your driver to Uber or related entities.
The company is planning on starting a trial in several US cities by the end of 2025. Uber has been accused of partnering with an Israeli company and therefore investing in Israel amid the genocide in Gaza.
Another great advantage of using Uber or Lyft over taxis is the ease of payment. With both services, payment is automatically handled through your app which makes it easy and convenient for both drivers and riders alike—no need for cash or cards!
10 MOST COMMON COMPLAINTS FROM UBER RIDERS
Definition of Rule of 40
Rule of 40 measures a company's combined growth and profit margin. Many venture capital and growth equity investors believe this ratio should exceed 40%, especially for software companies.
If you're not in a hurry and are primed for some off-peak shopping or trips, consider booking a ride during lunchtime or after dinner. You might have to wait a bit longer for a ride in some cases, but you can also typically get lower fares.
Dynamic pricing takes effect when a lot of people in the same area are requesting rides at the same time. This means that rides will be more expensive. Adjusting the price attracts more drivers to an area so everyone can get a ride.
Uber Senior Discount: What You Can Expect
As of 2026, Uber doesn't offer a specific discount or deal for seniors, at least not in the U.S. However, with Uber One, members can save on both Uber and Uber Eats. In the U.S., there are a variety of alternative ways for seniors to get free or affordable rides.
You still should tip at least 20%, if not 25%, and you should never tip less than $5, Evans says. So if your Uber Comfort ride costs $50, then you'll tip $10 to $15 for a total of $60 to $75. Wondering if the driver will get the entire tip or just a percentage? “Drivers and couriers get 100% of tips,” Davis says.
Tips for Rideshare Passengers
Cash or app is fine. As a uber/lyft driver cash is always nice but you can tip on the app too. Some drivers don't like to do cash for safety reasons, for most drivers tips are very much appreciated.
Like it or not, tips are part of our American culture. Uber drivers and other low-income servers depend on tips to increase our income. Passengers should not tip for bad service, but they should alternatively tip if there is good service. A small tip, like $5 on a $50 fare, means little to the passenger.
Minimum tip: $2–$5 USD per ride
Tipping as a percentage of the total cost is a quick and simple way to work out what you should give. But there are situations where it doesn't really work. For example, if you take a quick ride for a couple of blocks, your total fare might only be $5 USD or less.
Uber One is a new membership that provides Rides as well as Eats discounts for $9.99 per month or $99.99 annually. You can cancel your membership within the app up to 48 hours prior to the next scheduled payment without being charged.
What is Uber One? Uber One is a subscription option with Uber that provides benefits such as savings on Eats orders and rides. Monthly subscriptions are available for £4.99.
You can cancel a trip at any time through the Uber app, but may be charged a cancellation fee if you cancel after you're matched with your driver. Cancellation fees pay drivers for the time and effort they spend getting to your location.