The average Uber rider rating in Australia is around 4.82 out of 5 stars, consistent across recent years, though this varies by state and city, with higher averages in places like Newcastle (4.89) and lower in Perth (4.79). Ratings are based on your last 500 trips and reflect the two-way system where both riders and drivers rate each other, impacting future ride acceptance for lower-rated users.
Yes, making $1000 a week with Uber is achievable but requires significant hours (often 40-60+) and strategic driving, focusing on peak times, surges, and busy urban areas, as earnings vary greatly by location, demand, expenses (fuel, maintenance), and hours worked, with some drivers hitting $1200-$1500+ in high-demand cities by working full-time.
Uber have shared their annual rankings of the average rider ratings for major Aussie metropolitan cities — 15 in total. And they've also shared that Australia has an average Uber rating of 4.82 stars out of 5!
Is 4.5 a good Uber rating? Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.
Yes -- 4.9 is an excellent rating for an Uber passenger. Relative meaning: Uber passenger ratings are aggregated across millions of trips; the average passenger rating tends to cluster very high (typically 4.8--4.95). A 4.9 sits near the top of that range.
Yes, making $200 a day with Uber is achievable, especially by working peak hours (lunch/dinner rushes, weekends), strategically choosing busy areas (airports, city centers), focusing on high-value rides/orders (long distances, good tips), and potentially multi-apping (Uber + DoorDash/Lyft) to maximize time, but it requires dedication, often 8-12 hours, and can be tough without promotions or in slow markets.
After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
Uber's "5-minute rule" refers to the time window for riders and drivers, where drivers can typically cancel a trip and earn a fee after waiting a certain amount of time (often around 5 minutes for standard rides), while riders get charged wait time fees if they aren't ready within a shorter grace period, usually 2 minutes for UberX, before the driver cancels. The exact times vary by location, ride type (e.g., UberX vs. Uber Black), and whether it's a shared ride, but it's designed to compensate drivers for waiting and keep the platform efficient.
Ratings don't affect tips, and tips aren't tied to 5-star ratings. However, riders using Uber and customers using Uber Eats must rate their trip before they can add a tip. How do I accept tips if I accidentally skipped the opt-in? You can opt in from a notification in the Home feed of the Driver app.
The Allure of Uber Lux
This is Uber's top offering to passengers looking for the ultimate in luxury rides.
You are not an employee of Uber and will be responsible for reporting and paying any applicable tax or GST earned from your trips with Uber to the Australian Tax Office (ATO). Uber does not withhold or file any tax on your behalf. It is a requirement that you are GST registered to partner with Uber.
Underneath rider ratings, you'll see a score. This is your average of the last 500 ratings you've received, out of 5 stars. This is a number you've probably already seen because it appears underneath your name on the Uber home page. This rating is also shown to drivers when you request a ride.
Uber takes a 25% commission from each fare a driver earns. However, all tips you receive as a driver are 100% yours to keep - Uber does not take a cut.
Hourly, Daily, and Weekly Earning Averages
Weekly: $600–$1000, depending on hours worked. Monthly: $2,400–$4,000 (for 20-45 hours/week)
Uber driver wages in Australia vary significantly but generally average around $22-$35 per hour after fees, though gross earnings can be higher ($26-$29/hr) before significant costs like fuel, car maintenance, and taxes, with top drivers in peak times potentially earning $40+/hour, while some periods of low demand might see earnings fall below minimum wage, highlighting the gig economy's fluctuating income for drivers.
To make $2,000 a week with Uber, you'll need to embrace both quantity and quality in your driving. Start by understanding peak hours. These are typically during rush hour on weekdays or late nights on weekends when demand surges.
In an effort to keep the rating system fair to drivers and riders, individual trip ratings cannot be removed from your account. Occasionally, a rider may leave a rating or comment you feel is unfair or inaccurate.
For a $20 Uber ride, a tip of $2 to $4 (10-20%) is generally appropriate, with $4 being a good standard for good service, but you might tip more for exceptional experiences or less for very short rides, keeping in mind a minimum of $2-$5 is often suggested.
Yes, your driver will know whether or not you tipped, as well as how much you tipped. The driver will be able to see that you tipped as soon as you do it (a little heart will appear in the app next to your ride), and they have a function to send you a thank you through the app.
Yes, making $200 a day with Uber is achievable, especially by working peak hours (lunch/dinner rushes, weekends), strategically choosing busy areas (airports, city centers), focusing on high-value rides/orders (long distances, good tips), and potentially multi-apping (Uber + DoorDash/Lyft) to maximize time, but it requires dedication, often 8-12 hours, and can be tough without promotions or in slow markets.
We currently have team members ready to receive your requests for a ride 7 days a week, from 4am to 10pm ET. We're working to expand those hours in the future.
Definition of Rule of 40
Rule of 40 measures a company's combined growth and profit margin. Many venture capital and growth equity investors believe this ratio should exceed 40%, especially for software companies.
Rider feedback is anonymous, and ratings are private. We don't share details about why a rider gave a rating for specific trips to maintain confidentiality.
No, an Uber driver won't know you reported them to Uber. Uber does not disclose the identity of anyone who makes a complaint against a driver. Complaints made by passengers are typically kept confidential, and drivers are not informed of the specific details about who reported them for safety concerns.
An Uber driver previously told Insider that people with ratings between 4.7 and 4.79 were decent riders, but might have "questionable history." Passengers can't see the review for each ride, so I spoke to four Uber drivers across the US to find out what makes them dish out one-star ratings.