How do you politely tell someone it's too expensive?
Keep it simple and positive. Just say something along the lines of, “I'm so sorry to miss out on the fun, but X isn't in my budget right now. But I'm so happy for you, and I'd love to celebrate in another way!”
What to say when customer says product is too expensive?
Rather than getting upset with them or inviting them to look elsewhere, if the client says your price is too high, you should respond with something like: “I understand that price is important to you and that our product represents a big investment!
The best way to say "no" at work is to keep things simple. Although some people consider "no" to be a complete sentence, it can be seen as rude. There's no reason to justify yourself, but I do recommend giving a brief, clear explanation (one to two sentences suffices). By doing that, you're being respectful.
“Expensive” is an adjective, and if you want to be more specific about the degree of how expensive some thing is, you would just use what is called “adverbs of degree” (which are words like “too”, “quite”, “very”…etc). E.g. Too expensive, quite expensive, very expensive.
"It was too expensive" vs "It was very expensive" Is there any difference? "too" here implies that you cannot afford it whereas the other case, you can afford it but didn't feel that the price is justified.
In fact, it's inappropriate, in most instances inaccurate and in some instances rude. The correct response… one more time is “You're welcome,” or “It's my pleasure.” I'm declaring a personal crusade to stamp out the use of “No problem” in our society.
Be direct. Try to have a strong tone of voice, without appearing harsh or intimidating. It should be obvious that you're not available, but that you appreciate the thought. Being firm and giving the ask-er your full attention demonstrates thoughtfulness, and shows you're not dismissing them needlessly.
How do you say no to customers in a positive way sample?
Example 1: “I'm sorry to tell you this, but unfortunately, that's not something we're able to do. I understand how important this is for you. If there's anything else we can do to help, please let me know.” Example 2: “I understand how you feel and apologize that we're not able to fulfill that request at this time.
