If you've uploaded a photo, they can see it when you request and during a ride. When the ride is complete they can't see your info. The importance of uploading a photo is that both you and the driver can verify that the correct ride is given to the correct passenger. How do I check an Uber driver's rating?
The new feature also tells you what information of yours Uber never shows your delivery person. For example, your delivery person never gets access to your payment method, phone number, the rating you give them, your profile photo or your last name (unless it's required for alcohol purchases).
We only get the exact delivery address after we pick up the order. We never get a picture of the customer. Example: You as a an Uber Eats customer may see a picture of me, and my car, but I don't get one of you.
Check out the driver's profile
Once a driver accepts your trip, you'll be able to scroll down to a card that opens their driver profile.
You can delete your account from the Uber app or the web.
Every Uber driver knows the same information about each of their clients: their name, location, preferred car type(s), phone number(s) and interactive ratings—that is, how they've rated their past drivers, and how those drivers have rated them.
No we don't get our own personal phone numbers we use our own phones but when you're calling us it's going through a system so both of us are protected as far as showing our phone numbers. There are many claims that Uber/Lyft hide fares from drivers so drivers can't tell what percentage they got from the fare.
Clearly Uber is trying to balance rider comfort with driver protection. "The new design provides enough information for drivers to identify past trips for customer support issues or earning disputes without granting them ongoing access to rider addresses," an Uber spokesperson told Gizmodo.
Profile photos can help remind other members that they are sharing cars with real people, and encourage them to treat the cars and each other well. Your profile photo will appear when you leave reviews, and on your car's profile page if you're an owner.
We may ask you to take a real-time photo of yourself via the app before you go online or between deliveries. This is to help us verify that the account is yours, and is being used by you or an appointed substitute.
To protect everyone using the platform, your profile photo can only be uploaded if your appearance has changed making you unrecognizable, such as: Significant weight changes. Facial deformation. Medical conditions.
Uber recommends that their drivers use a dashcam that records both the road and the interior of the car, providing footage of both the road and passengers. This can help protect the driver in case of accidents or false allegations by passengers.
Did you know that Uber removes address information from the driver's app after your trip ends to help protect your privacy? We also never show the driver your last name, phone number, or the rating you give them!
You cannot search for a particular driver on the Uber app or request them. However, once you request a ride, you will be able to click on the driver's profile and view information about them.
We use technology that obtains criminal offenses from a number of data sources. ¹ If an offense involving an active driver is identified, we'll review these notifications to determine whether they're still eligible to drive with Uber.
Can I see how much I was tipped by a specific rider or customer? To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.
After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
Drivers across the U.S. will be able to see exactly how much they'll earn and where they're going before they accept a trip. They'll also be able to see more than one trip request at a time by using a new feature called Trip Radar. Uber said those changes will also help lower wait times for riders.
You won't be able to delete your Uber account if you have an outstanding payment. Please clear the payment before deleting your account. Once you delete your account, it will be immediately deactivated. After 30 days it will be permanently deleted, and any unused credits, promotions, or rewards will be removed.
Duplicate Account Issues
Uber allows only one account per user. Under no circumstances should the driver-partners create more than one account for themselves.
Yes, you can make a new Uber account after removing your previous one. However, you'll need to use a different email address and phone number. But remember that if you have a history of negative feedback or ratings, this information may still be available to Uber and could affect your ability to use the service again.
This wikiHow will show you how to delete your Uber account, an action that erases your Uber ride history, on your computer, phone, or tablet. Deleting your Uber account (which includes your Uber Eats account) is the only way to delete your history.