If police aren't helping, document everything meticulously (who, what, when, where, witnesses), seek support from community legal centres or support workers, report the issue through official complaints channels (Police Oversight Bodies, Ombudsman), and if you've been harmed or charged, get a lawyer immediately for legal advice and potential action like suing for damages.
What You Can Do If the Police Have Not Helped
Approach the District/Judicial Magistrate directly to file a 'private complaint'. Approach other complaint forums, like the National/State Human Rights Commission.
Complaints form. When you make a complaint through the IOPC website, this complaint is sent directly to the police force or organisation concerned, for them to consider. You can also complain directly to the police/organisation. They will assess your complaint and contact you about how it will be handled.
The most common complaint against police is the excessive or improper use of force, followed closely by issues like improper/illegal arrest/search, racial profiling, poor attitude/mistreatment, and failure to investigate crimes (especially domestic violence), all stemming from a perceived abuse of power and erosion of public trust, according to various legal and accountability reports.
The first step is to complain to the service provider. Once they know you're unhappy, they may be able to put things right for you. But if you're not happy with their response, you can bring your complaint to us.
Origin #1: The 10-Code Theory (“10-12” Code for Police Present) One of the strongest theories traces “12” back to the 10-codes used in law enforcement radio communication. The 10-12 police code means: *“Stand by / Be on alert” or “There are visitors or bystanders present.”
Mutual Respect Guidelines for Citizens and Police Officers
Lodge your complaint directly with us by: filling out our Complaints form. calling+61 2 5126 8323 (answering service only)
Common problems with police reports include incomplete information, poor communication skills, typing errors, and misspelled words. Each of these issues can lead to misunderstandings and inaccuracies in the report.
Your rights
The biggest challenges for police officers today are multifaceted, centering on staffing shortages, declining community trust, managing increasing demands (especially for mental health/domestic violence), and adapting to rapid technological changes (like cybercrime), all while facing immense personal stress and balancing complex workloads with recruitment/retention difficulties. They must "do more with less" in high-stakes, high-stress environments, needing new skills for digital crimes and complex social issues.
Suing the Police for Negligent Infliction of Emotional Distress (NIED) Citizens can also sue police officers when the latter cause emotional distress negligently, rather than intentionally or recklessly. The extent of emotional harm required for a successful lawsuit depends on the jurisdiction.
You can either complain direct to us or contact the Independent Office for Police Conduct (IOPC) . The IOPC will forward your complaint to the relevant police force or Police and Crime Commissioner for you.
Yes, reporting to the Australian Competition and Consumer Commission (ACCC) does something significant: it informs their work to address widespread issues, leading to investigations, enforcement actions (like fines or court cases), and consumer/business education, even though they don't resolve individual complaints or provide legal advice. Your report helps them identify systemic problems and prioritize cases that could affect many people, potentially leading to broader market changes and protecting other consumers.
Ways to Honor Fallen Officers Every Day
This lesson can easily allow you to create the three common rules of respect: Respect yourself, Respect others, and Respect our space.
Kurt von Hammerstein-Equord 1878–1943
I divide my officers into four classes as follows: the clever, the industrious, the lazy, and the stupid. Each officer always possesses two of these qualities.
She responds to dispatch "Show Me Going", indicating that she is responding to the scene. The squad is told to remain in the precinct and continue their jobs, per the Commissioner's orders.
The 26 code words are as follows (ICAO spellings): Alfa, Bravo, Charlie, Delta, Echo, Foxtrot, Golf, Hotel, India, Juliett, Kilo, Lima, Mike, November, Oscar, Papa, Quebec, Romeo, Sierra, Tango, Uniform, Victor, Whiskey, Xray, Yankee, and Zulu.
9 mistakes to avoid
3 types of customer complaints
5.1 Filing of complaint
Complaint – Any allegation in writing made by the complainant for obtaining relief with respect to restrictive trade practice, defect in goods or deficiency in services provided, overcharging of price or offer of goods or service injurious to life and safety.
In a personal injury case based on negligence, a victim must establish the four elements of negligence to receive compensation for their injuries. These elements are duty of care, breach of duty, causation, and damages.