Instead, all you have to do is copy the site's web address and paste it into an email message; send it to [email protected]. Our security experts will examine the site and if it's bogus, we'll get it shut down.
As a PayPal account holder, PayPal staff request that you immediately report any suspicious or unauthorized activity on your account. PayPal's terms state that you have until 60 days after the fraudulent activity occurred to report it and qualify for full reimbursement for any funds lost.
Log into your PayPal account and visit the Resolution Center. Click “Report a Problem.” Find the fraudulent transaction and then click “Continue.” Click on “I Want to Report Unauthorized Activity” and follow the prompts to open your dispute.
If you suspect that your eBay or PayPal account has been compromised, here are some signs to look out for: Unusual account activity: If you notice unusual account activity, such as unauthorized purchases, payments, or withdrawals, it could be a sign that your account has been compromised.
Unfortunately, it is all too easy for scammers to steal your money or financial information through PayPal.
No online platform is risk-free to use. Since payment apps including PayPal use your financial data and personally identifiable information, they're a common target for hackers and fraudsters who want to commit identity theft or fraud.
PayPal Phishing Scams
The link leads to a fake PayPal site that will ask for the seller's login credentials. If the seller enters their email and password into the fake site, the scammer will be able to use them to log in to the seller's actual PayPal account, from which they can make payments or withdraw funds.
Yes, PayPal refunds money if you've been scammed while using the platform. So, if you buy something using PayPal and the transaction turns out to be fraudulent, PayPal will often return your money.
A reversal may occur if a customer or their bank suspects or discovers that someone has accessed the customer's account or financial information without their permission. The following events may trigger a reversal: The buyer's bank account was used without their permission to purchase an item fraudulently.
Contacting the seller is usually the best way to resolve a problem. You can find their contact details by going to your Activity and selecting the payment. They may be able to issue a refund or help with a return. Otherwise, you can open a dispute within 180 days of the payment date.
Signs of identity theft
Unusual bills or charges that you don't recognise appear on your bank statement. Mail that you're expecting doesn't arrive. You get calls or texts about products and services you've never used.
If you get an unexpected invoice from PayPal the best thing you can do is report it and ignore it. The email might come directly from PayPal, but you shouldn't call the number listed and you shouldn't send money.
Contact your bank immediately to let them know what's happened and ask if you can get a refund. Most banks should reimburse you if you've transferred money to someone because of a scam.
We keep all your information secure. For example, when you use PayPal to send a payment, the recipient doesn't receive any sensitive financial details like your credit card or bank account number. You don't have to worry about paying someone online.
Fraudsters often hack into these accounts through phishing schemes. In one of the most common, fraudsters send emails to trick customers into revealing usernames and passwords. The fraudsters then log in to your customers' accounts, change the passwords, and make unauthorized purchases.
While the headlines may make you think PayPal was breached, it is not the case. The company's network was not hacked. What kind of scam happened is called credential stuffing. Hackers use numerous combinations of logins to find the ones that truly exist, and then they guess passwords.
To reach PayPal via phone, call 1-888-221-1161 using the phone number connected to your PayPal account. The online Help Center is filled with articles on nearly every PayPal topic, and also lets you chat online with a representative.