“I can't imagine what you must be going through.” “I wish I could make it better.” “My heart hurts for you.” “It makes me really sad to hear this happened.”
Acknowledge their feelings as legitimate. Try to see things their way, and let them know you understand their hurt. For example: “I'm sorry I showed up for dinner so late. I know it made you feel unimportant, and I should have respected your time more.”
My dad was a very tolerant man and had great empathy with people. It is impossible not to feel intense empathy with these athletes. His empathy is one of his advantages. He had a great empathy with horses and was a people person as well.
Empathy is shown in how much compassion and understanding we can give to another. Sympathy is more of a feeling of pity for another. Empathy is our ability to understand how someone feels while sympathy is our relief in not having the same problems.
We need to teach the difference between empathy and apology! Empathy – sorry this happened – is appropriate 100% of the time post-event, whereas apology – sorry we made this mistake – is appropriate only after a review has proven a mistake.
"When using empathy in your practice, one of the first things that people want to do is apologize for everything. There's a difference between apologizing and being empathetic. When you're empathetic, if an incident occurs the first response is to say that you're sorry — to relate to your client.
I love you, and I'm sending my condolences. I know I can't do anything to make you feel better, but please know I'm sharing in your grief. Sandy was an incredible friend, and we'll all miss her so much. With a heavy heart, I send my love and sympathy to you and your family.
Acknowledge their loss ("I'm so sorry to hear about Angie!") Say the decedent's name (this is a form of validation of their grief) Offer condolences/express sympathy ("I can't imagine what you're going through") Support them (offer to help, thinking of you/praying for you, etc)
Empathy involves feeling what someone else feels, while sympathy doesn't. Sympathy instead involves understanding someone else's emotions but from your own perspective.
On this page you'll find 16 synonyms, antonyms, and words related to empathetic, such as: compassionate, sensitive, sympathetic, empathic, and feeling.
Emotion researchers generally define empathy as the ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling.
For example, you could say: "I'm sorry that I snapped at you yesterday. I feel embarrassed and ashamed by the way I acted." Your words need to be sincere and authentic . Be honest with yourself, and with the other person, about why you want to apologize.
Try saying: “Thank you, I needed to hear this apology. I really am hurt.” Or, “I appreciate your apology. I need time to think about it, and I need to see a change in your actions before I can move forward with you.” Don't attack the transgressor, as hard as it may be to hold back in the moment.
