Which of the following is the most common blunder when using email?
Mistake 1: Using the Wrong Tone
A good rule to follow is to address people in an email as you would in person. For example, making a quick request or providing instructions without a "hello" or "thank you" will likely come across as rude, regardless of how busy you are.
Email may be intercepted, altered, or used without detection or authorization. Email may be easier to forge than handwritten or signed papers. Email may spread computer viruses. Email delivery is not guaranteed.
Exclamation points and other indications of excitement such as emoticons, abbreviations like LOL, and all CAPITALS do not translate well in business communications. Leave them off unless you know the recipient extremely well. It's also not professional to use a string of exclamation points!!!!!
Bad email etiquette includes asking personal details, giving praise for trivial matters, and using their name multiple times throughout the email. All of these can make you come off as too friendly, which can make your prospect wary or uncomfortable.
While the tone of your message should reflect your relationship with the recipient, Haefner says, too much informality will make you come across as unprofessional. She advises being judicious in your use of exclamation points, emoticons, colored text, fancy fonts, and SMS shorthand.
What are the four 4 important elements of email etiquette?
The 4 Essential Parts of an Email Here's the blueprint of a successful business email.
The subject line. Arguably the most important component of the email, the subject line is the deciding factor in whether your message is read or deleted. ...
The 4 Email Rule: if an internal email chain has gone back and forth 4 times between 2 people without there being a resolution, then the rule is that you HAVE to pick up the phone and call the person to resolve the matter.
Rude emails are electronic messages that include language or tone that is impolite, disrespectful, cruel, or aggressive. These emails may include insults, personal attacks, sarcasm, vulgarity, or other forms of verbal abuse.
