If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
Drivers who give uber passengers 4.86 ratings are saying that they had a very bad experience. If you receive this rating, it's time to take a look at your behavior and see what you can do to improve. Keep in mind that with a bad Uber passenger rating you are at risk of deactivation.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips.
So, what's a good rating? Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
4.97 is a very rare and good rating. 4.87 = I probably tip sometimes, I'm usually toes on the curb, very respectful passenger. 4.77 = Possible Median value. Unlikely to tip.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
It turns out that drivers rank us based on whether we keep them waiting, leave trash in their car and whether we act respectfully. The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7.
Uber drivers with higher ratings tend to get more rides. That's because passengers are more likely to use them over drivers with low ratings. Think about choosing a restaurant you find on Google or TripAdvisor. You're more likely to pick a place with good reviews over one with bad reviews.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
The rating system works to make sure that the most respectful riders and drivers are using Uber. Ratings are always reported as averages, and neither riders nor drivers will see the individual rating left for a particular trip.
What counts as a low Uber driver star rating? Any lower than 4.6 could be a potential issue, because it's at this point that Uber can consider deactivating your account.
But not every trip will go perfectly and your rating won't stay perfect forever. The average driver rating is 4.7 stars, and anything above 4.85 stars is considered exceptional.
4.83 is perfectly fine for both drivers and passengers.
Many Uber riders have posted their experiences of having this score or lower, saying it gets harder to be picked up. The ideal is to be hitting 4.8 or 4.9 – or a perfect 5, of course. For context, drivers are also expected to be a similar ballpark, with 4.6 considered to be extremely low on forum pages.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
Most Uber drivers fall between a 4.7 and 4.8 average rating. That gives drivers a lot of leeway to not worry about individual rides too much. Keep in mind, though, that access to Uber Pro and Uber Black requires an average of at least 4.85.
A 4.94 rating is an excellent rating assuming the driver has actually given hundreds of rides. If the driver is a newbie, or only drives a few hours a month, it doesn't mean all that much. You can see in your app how many rides the driver has provided.
Sadly, there are a-hole drivers who do give passengers bad ratings for not tipping. This is not allowed and if Uber or Lyft find out a driver is doing this, they can get in trouble. But, no. Since tipping is purely optional, your rating is not affected by how much or how little you tip.
According to Uber, “Tips are neither expected nor required.” Although Uber does not require tipping, the median income of an Uber driver falls below the average living wage for a family of four, so many drivers, especially those with families, depend on tips to supplement their income, according to Gigworker.