4.83 is perfectly fine for both drivers and passengers. Most drivers don't care at all about either. Three years ago, my driver rating was 4.72 and I was anguished about it. I was doing everything I could think to do about it, including offering free water and candy/gum.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips. Now, Uber allows us also see our detailed rating, although they have tried hard to hide on the app.
So, what's a good rating? Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7. Starting today, you can see a breakdown of your average rating in the Uber app's Privacy Center.
What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
What Is a Typical Uber Driver Rating? Most Uber drivers fall between a 4.7 and 4.8 average rating. That gives drivers a lot of leeway to not worry about individual rides too much. Keep in mind, though, that access to Uber Pro and Uber Black requires an average of at least 4.85.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
4.97 is a very rare and good rating. 4.87 = I probably tip sometimes, I'm usually toes on the curb, very respectful passenger. 4.77 = Possible Median value. Unlikely to tip.
For years, the two-way rating system has fueled Uber's power over its riders and drivers. Low-performing drivers — those with an average of four stars or less — were at risk of deactivation.
4.93 - 4.99
A four-star rating is good. It means that the driver had a positive experience with you, but there's always room for improvement. So, if you have a 4.93 Uber rating, then you have absolutely nothing to be concerned about.
Any lower than 4.6 could be a potential issue, because it's at this point that Uber can consider deactivating your account. Consistent low ratings are monitored by Uber. If your score remains low for an extended period, Uber may cancel your account or ban you from working with them.
Uber drivers with higher ratings tend to get more rides. That's because passengers are more likely to use them over drivers with low ratings. Think about choosing a restaurant you find on Google or TripAdvisor. You're more likely to pick a place with good reviews over one with bad reviews.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
If a rider gave you a low rating because of the price, traffic, or other issues that you couldn't help, that rating is removed from your average. Do canceled or unaccepted ride requests affect my rating? No, you won't receive star ratings for any canceled or unaccepted trips.
A 4.94 rating is an excellent rating assuming the driver has actually given hundreds of rides. If the driver is a newbie, or only drives a few hours a month, it doesn't mean all that much. You can see in your app how many rides the driver has provided.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
But you don't need to have a perfect rating to reap the benefits of a good passenger score; a high 4.5-4.9 rating is just as good. The average passenger rating is around 4.6.
The company has added "ratings-based rider deactivations" to its safety policy. Users can now get kicked off the app if they develop a "significantly below average rating." Uber has long held its drivers to ratings standards, and as TechCrunch points out, drivers risk deactivation if they fall below a 4.6 rating.
For years, the two-way rating system has fueled Uber's power over its riders and drivers. Low-performing drivers — those with an average of four stars or less — were at risk of deactivation.
What counts as a low Uber driver star rating? Any lower than 4.6 could be a potential issue, because it's at this point that Uber can consider deactivating your account.
If your rating is between 4.94 and 4.99, you are a great passenger with lots of experience. For the longest time, my driver rating was a perfect 5.0 on both Uber and Lyft.
4.97 is a very rare and good rating. 4.87 = I probably tip sometimes, I'm usually toes on the curb, very respectful passenger. 4.77 = Possible Median value. Unlikely to tip.