To change your legal name on a CommBank account, you generally need to visit a branch with your photo ID and legal name change evidence (like a marriage certificate or Change of Name document); however, you can nickname accounts for display in the app or NetBank via settings without visiting a branch.
If you have a Commonwealth Direct Investment Account (CDIA)* or any other account with the Commonwealth Bank you will need to visit a Commonwealth Bank Branch to change your name. Please bring any supporting documentation with you.
You can change your Australian address, landline phone number or email address in the app.
For updating a name, you'll need to bring one of the following: marriage certificate, divorce decree indicating name change, court order of name change or adoption certificate. When adding an owner, all account owners will need to be present at the appointment and bring a valid government-issued photo ID.
NameCheck is designed to help our customers avoid false billing scams and mistaken payments. An account name that doesn't match an account can be a sign of a false billing scam.
You will have to write a formal letter to the branch manager of your bank to change the name. You might also have to attach all relevant documents to substantiate your request for name change.
If you want to change your full legal name due to marriage, reverting to your former name, or changing to a new name, you'll need to visit us in a NAB Branch. Before visiting us, please make sure that you have already obtained new identification documents (ID) with your updated name.
I've changed my name, what do I do? To change your name on your current or savings account, cards and statements, you'll need to visit us and bring proof of your name change. This must be original documents, not copies.
With the rise in digitisation, most individuals opt for the online method, which again can be done via two ways – internet banking and mobile banking. By opting for any of these you can change your bank details like name, mobile number or address.
Proof of a name change typically involves official documents like a Name Change Certificate, an updated Birth Certificate, a Marriage Certificate, or a Divorce Decree, issued by a government registry (like Births, Deaths, and Marriages) or court, linking your previous name to your new name, which you then use to update other records like passports, driver's licenses, and bank accounts. The specific document needed depends on where you live and the agency you're dealing with.
Whether visiting a bank location in person or using a bank's customer service phone line to initiate a name change, you should be prepared to provide these documents: A certified copy of your marriage certificate. Your updated Social Security card. Your updated photo ID (driver's license, passport, etc.).
We may need to send you a NetCode as an SMS or a CommBank app notification, so make sure the device you're planning to use overseas can receive SMS or has the CommBank app installed with notifications allowed (or both).
How often do I have to confirm my details? We need you to update your personal details with us whenever they change. We'll also need to confirm your personal information from time to time as part of our ongoing regulatory obligations to ensure your details are complete, current and accurate.
When you add a new payee to make a payment you'll need to enter all the details below. Then we'll automatically check with their bank to make sure everything matches: The name on the account – you always need to use the correct full account name, so you can't use nicknames or other words.
Primary photographic ID
What Are Account Nicknames? Account nicknames are a way to easily identify and personalize your accounts in Online Banking. Using this feature is especially helpful if you have multiple checking or savings accounts, credit cards, or other types of loans.
Change your name in branch or in writing
Log in or register for online banking. From the menu at the top of the page, select Your profile, Change your contact details then Change name.
Please bring your updated photo ID and an original or a certified copy of any supporting documents (such as marriage certificate, divorce decree, or other court orders). For your convenience make an appointment with a banker at your branch.
To change your name for any other reason, you'll need one of the following:
To change your name on your bank account, you typically need documents that support the change. Depending on the situation, that could be a marriage license, divorce documentation, or government-issued identification, such as a license or state ID.
Deciding whether to change it after marriage can affect everything from how you're addressed at work to how you're recognized in your community. It's also a decision that can have legal and financial implications, from updating your Social Security card to revising your passport.
You might change your name through marriage, divorce, or court. Update your new name with the necessary government agencies. This includes the Social Security Administration and your state motor vehicle office.
Your marriage license doesn't expire, so there is no deadline for a name change after marriage. You don't have a time limit that you must adhere to in order to change your name after marriage.
The legal change of name process is managed by the Registry of Births, Deaths & Marriages in your state or territory.