An empathetic coach uses their strong connections to work with players on solutions and recognition of emotions. They can also set expectations and engage players in establishing group norms, so they know what to expect and what is expected of them.
These techniques include: Reflect Back the Other Person's Words – When a colleague says that they feel a certain negative emotion, tell them that you're sorry that they're feeling the emotion that they expressed. Be compassionate, offer reassurance and then discuss possible solutions.
When athletes receive feedback in a soft, warm, supportive tone of voice, they leave feeling more positive, even when the feedback is negative! Listen attentively: When athletes feel they are truly being heard, trust also grows.
For example, you likely smile and take the trouble to remember people's names: that's empathy in action. Giving people your full attention in meetings, being curious about their lives and interests, and offering constructive feedback are all empathic behaviors, too. Practice these skills often.
Empathetic leaders motivate teams to do their best work. They listen. They acknowledge others' needs and contributions. They cultivate a shared vision and loyalty as a direct result of their investment in their team.
Empathy and compassion are essential for effective teamwork, as they allow for better communication, collaboration, and care. They enable active listening, open-ended questions, and constructive feedback. Furthermore, they foster a sense of belonging, mutual support, and shared goals among team members.
A good coach will be able to talk to a person about their goals, determine the necessary steps to achieve each specific goal, and help the person make the steps a habit. Coaches can use their empathic ability to prepare for challenges.
Empathy means trying to understand deeply the experiences and feelings of other people. It is both a mindset to embrace and a skill to practice. While we can never fully understand the experiences of another person, we can listen deeply to their stories and perspectives to uncover unacknowledged needs.
Empathy and sympathy are two different ways of responding to someone's emotions. Empathy means putting yourself in their shoes and feeling what they feel, without losing your own perspective. Sympathy means feeling sorry or pity for them, without necessarily relating to their experience.
Empathic leadership is a style of leadership that focuses on connecting with your employees and understanding their points of view. It's the best leadership style to help you recognise your team's thoughts, feelings and emotions.
Leaders who empathize, however, demonstrate the ability to identify and share in the feelings others experience. In other words, empathy is sympathy internalized, making leaders not only more self-aware but more thoughtful and strategic in their business decisions.
Empathy at work means understanding that not one person can do their job, without the help of other supporting roles at work. You can come up with a product, sure, but without a marketing team to sell it, or engineering and design teams to create it, you're not going to get anywhere.
The 3R's – Recognize, Relax and Reframe.
Cognitive empathy makes us better communicators, because it helps us relay information in a way that best reaches the other person. Emotional empathy (also known as affective empathy) is the ability to share the feelings of another person.
She summarizes the facets of this program, “Seven Keys of E.M.P.A.T.H.Y. ® ,” using the word as an acronym for: Eye contact, Muscles of facial expression, Posture, Affect, Tone of voice, Hearing the whole person, and Your response.
Pay Attention
And above all else, really focus on what is being said to you—people need to feel that they have been heard, even when you can't give them what they are asking for or can't be of particular help. Research shows that eye contact, nodding, and smiling are the three key physical indicators of warmth.
Be professional. You don't need to be a professional coach to exhibit professionalism. Players develop respect for coaches who are organized, on time, polite, and remember people's names. Your level of professionalism reflects the level of respect you have for the team, their efforts, and yourself.