The trial period is usually 30 to 45 days, depending on the manufacturer. If you're not happy with your tires and would like a different set, you can return them. Most manufacturers require you to exchange the tires for a new set from their product lineup to qualify.
Only un-mounted, unused tires may be returned.
Return for Refund or Exchange
All returns are subject to inspection by a Tire Rack returns specialist and are accepted within 30 days of delivery. Only unused product that has not been driven on and is not damaged is eligible for return.
Worn or old tires can lead to a variety of problems, including: Compromised road grip due to a worn-down tread. Blowouts that leave you stranded or even cause you to crash. Difficulty stopping and braking effectively.
Wobbling – Wobbling is the most obvious sign of a bad tire, usually felt at only low speeds. You can feel the car bounce and possibly the steering wheel move. This is caused by a bubble in the tread which can happen when the internal belts separate allowing the pressurized air to press against the tread.
It's always best to replace all 4 tires at the same time. This is because all 4 tires spin independently of one another, and different tread depths and/or styles can cause them to spin at different speeds. That could potentially damage the drive train, and possibly affect an indirect TPMS system if the vehicle has one.
Reasons to Avoid Replacing Only One Tire
Replacing one tire at a time can present challenges down the road since the one tire will have a different tread depth and thus different accelerating, braking, and cornering abilities than all of the others.
The U.S. Department of Transportation recommends replacing tires when they reach 2/32”, and many states legally require tires to be replaced at this depth. The idea of the penny test is to check whether you've hit the 2/32” threshold.
The good news is that most major retailers have a return policy for tires, so if you are unhappy with what you got, you will probably be able to return them for something different. It varies according to the store, so always ask for the details of the return policy before you buy.
In the case of new tyres or alloy wheels, the product(s) must be in unused and in the same condition in which they were sent. Items must be returned with all their original packaging, instructions, tyre labels, guarantee and any extras.
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Tire Shipping FAQ
In general, to ship wheels and tires, prices may range from $21 for Zone 2 to around $62 in Zone 8, using UPS or FedEx ground shipping services. It's important to note that if you package the wheels and tires together, the package will not fall under dimensional weight pricing.
If you purchase the replacement tire from Tire Rack, once the replacement tire is shipped contact the Administrator at 1-855-623-0468 and provide the order number for your new tire. The Administrator will verify your purchase electronically and complete the processing of your claim.
When you buy new tires, they're put on the rims of your vehicle. This is called tire mounting. Mounting a tire is just one part of tire installation. Once your new tire is mounted on the rim, the entire wheel is spun on a balancing machine.
If all four tires are the same size and model, and the owner has been rotating the tires appropriately, there should never be a reason for mismatched tires. All four tires will wear out at roughly the same time, and you can purchase 4 new tires, avoiding mismatches and potential damage.
Yes, it is advisable to use identical tires on one axle. Whether that is the rear axle or front axle, the best practice is to keep the two tires as close as possible in regard to tire performance categories, tread depths, and tread patterns. In this manner, you can mix tire brands on your car.
As a general rule, the National Highway Traffic Safety Administration (NHTSA) recommends that drivers change the tires on their vehicles every six years. However, there are several factors that can place additional wear and tear on tires that force drivers to change them more frequently.
Replacing four tires costs twice as much as replacing just two, and your rear pair could still have thousands of miles of life left. If you do buy two tires instead of four, it's always better to put the new tires on the back, rotating the older ones to the front position.
How long should your tires last? Some tires are built to reflect a warranty of approximately 100,000 km while entry-level tires have a warranty of approximately 60,000 km. Summer tires should be replaced at 3mm tread depth and winter tires, also known as snow tires should be replaced at 4mm tread depth.
The general pricing for inexpensive tires will be $50 to $150 each, $100 to $300 each for moderately priced tires, and $300 to $1000 each for high-end. Based on the median price of tires in the United States, you can expect to spend a little over $600 for a set of 4 new tires, not including the price of installation.
On average, people drive between 12,000 to 15,000 miles a year, which means the average good quality all-season tire will last somewhere between three and five years, depending on maintenance, driving style and conditions, etc.
What is “squirm?” Tread squirm, or tire squirm, is a little bit of excess movement you might feel when steering a vehicle that has recently been fitted with new tires. This movement comes from the flexibility in the rubber between the tread surface and the carcass.